Privacy Policy for le-12.com
1. Introduction
At le-12.com (“we,” “our,” “us”), we are committed to safeguarding the privacy and personal data of all visitors, users, and customers of our website. Protecting your privacy is foundational to the values and practices of le-12.com. We treat your data with the greatest care and transparency in line with the principles set forth by the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable data protection laws.
This Privacy Policy is intended to inform you about how we collect, process, store, use, and protect your data when you access and interact with le-12.com and any of its affiliated services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data submitted to, or collected by, le-12.com through our website, web applications, forms, e-commerce services, and related platforms.
le-12.com is the data controller for the personal data collected through its website and services. As the data controller, we determine the purposes and means of processing your personal data and take full responsibility for complying with applicable data protection laws.
For all privacy-related inquiries, you may contact us directly at: [email protected].
3. Categories of Personal Data Processed
We may collect, use, store, and transfer the following categories of personal data:
a. Usage Data
Includes data on how you use and access our website, such as your IP address, browser type, version, time zone setting, pages visited, time spent on pages, clickstream behavior, and session logs.
b. Account Data
Includes personal identifiers provided during account registration or order placement, including your full name, billing and shipping address, email address, and phone number.
c. Profile Data
Includes user-created data such as preferences, demographic interests, purchase history, browsing habits, and behavioral patterns on le-12.com.
d. Communication Data
Includes records of your interactions with us, such as customer service inquiries, emails, and support transcripts. Also covers contact form submissions and communication preferences.
e. Technical Data
Includes information about the devices and technology you use to access our site, including device model, operating system, system configuration, screen resolution, and referring domain.
f. Transaction Data
Includes payment and order fulfillment details, such as purchase history, billing and delivery information, and the last four digits of payment card numbers processed through secure payment platforms.
g. Preference Data
Includes your choices related to marketing communications, opt-in consents, newsletter subscriptions, and interests in particular product categories.
4. Legal Bases for Processing
We process your personal data under the following legal bases:
– Performance of Contract: To fulfill our contractual obligations when you register, place an order, or engage our services.
– Legitimate Interests: To analyze usage, improve services, secure our platform, and explore commercial interest in line with your reasonable expectations.
– Consent: Where you have explicitly granted consent, such as subscribing to newsletters or accepting non-essential cookies.
– Legal Obligation: Where processing is required to comply with legal, tax, or regulatory responsibilities.
5. Your Rights
Subject to applicable privacy laws, you have the following rights regarding your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to correct inaccurate or incomplete data.
– Right to Erasure: You may request the deletion of your personal data, provided there is no overriding legal requirement.
– Right to Restriction: You may limit the processing of your data under certain conditions.
– Right to Data Portability: You may receive your data in a structured, commonly-used format and transmit it to a third party.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where our processing relies on consent, you may withdraw it at any time.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational safeguards to protect your personal data, including:
– Encryption of data at rest and in transit using industry-standard protocols.
– Role-based access controls and authentication for internal management.
– Regular data backups and disaster recovery mechanisms.
– Ongoing staff training regarding confidentiality, data protection, and secure processing practices.
– Vendor risk assessments to ensure third-party compliance with data protection obligations.
7. International Data Transfers
Where applicable, we may transfer your personal data outside of your country of residence, including jurisdictions not considered to provide an adequate level of data protection as defined by the European Commission or similar authorities.
Where data transfer is necessary, we rely on appropriate safeguards such as:
– Standard Contractual Clauses approved by the European Commission.
– Binding Corporate Rules or equivalent frameworks.
– Explicit consent where permitted.
We always ensure such transfers comply with applicable legal standards and include enforceable rights and effective legal remedies.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Specific timeframes include:
– Account and Profile Data: Retained while your account remains active and for up to 24 months following inactivity.
– Transaction Data: Retained for 7 years for accounting, tax, and compliance obligations.
– Communication Data: Retained for 24 months for support and quality assurance reasons.
– Preference and Marketing Consent Data: Retained until you withdraw consent or modify preferences.
– Technical and Usage Data: Anonymized and retained in aggregate for analytics.
9. Cookie Policy
Our website, le-12.com, uses cookies and similar tracking technologies to enhance your experience, analyze site performance, and deliver relevant content. These include:
– Essential Cookies: Required for basic site functionality such as shopping cart and navigation.
– Functional Cookies: Personalize your experience by storing site preferences.
– Analytics Cookies: Measure user behavior and site performance.
– Performance Cookies: Optimize loading speeds and system performance.
10. Cookie Management and Compliance
During your first visit, we display a cookie consent banner which allows you to manage your preferences in compliance with GDPR and CCPA.
– You can adjust or withdraw your consent at any time via our Cookie Settings platform.
– Cookie preferences are stored with your unique session and device for traceability.
– Users in California can exercise “Do Not Sell My Personal Information” rights to restrict third-party behavior tracking.
Browsers may also allow you to block cookies globally. However, disabling certain cookies may limit access to website features.
11. Protection of Children’s Data
le-12.com does not knowingly collect personal data from individuals under the age of 13. If we become aware that we have inadvertently received information from a child under 13, we will delete such data from our records.
Parents or legal guardians who believe that we have collected information from a child under 13 may contact us at [email protected] to request removal.
12. Policy Updates and Notifications
We reserve the right to amend or update this Privacy Policy at our discretion to reflect changes in legal obligations, our data practices, or services offered through le-12.com.
Where material changes are made, we will notify users through appropriate channels, which may include email communication, banners on our homepage, or notices upon re-entry into the platform.
13. Contact Information
For questions, concerns, or to exercise any of your rights related to this policy, please contact our Data Privacy Officer at:
Email: [email protected]
We are dedicated to ensuring full compliance with all applicable data protection regulations, including GDPR and CCPA. Your trust is paramount, and we are here to address any concerns related to your personal data with transparency, diligence, and care.